We may collect personal information that you voluntarily provide to us when using our website or communicating with our team. Depending on how you interact with Shakir Bridal Couture, this may include:

• Full name
• Email address
• Phone number
• Billing and shipping information
• Delivery address
• Account information
• Order and purchase information
• Order or tracking information
• Product preferences and inquiries
• Custom-design requirements
• Measurements and other information necessary to fulfill bespoke or custom orders
• Messages and information submitted through our contact forms
• Information provided through WhatsApp or other customer communications
• Information provided when subscribing to our newsletter or promotional communications

When you visit our website, certain technical information may be collected automatically by the website or by technologies used to operate, secure, and improve the website. This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or page
• General website usage information
• Other technical information necessary for website security and functionality

This information may be used for security, troubleshooting, website administration, performance monitoring, and improving the user experience.

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve performance, and understand how visitors interact with the website.

Cookies may be used for purposes such as keeping you signed in, maintaining shopping or browsing functionality, remembering preferences, improving website performance, supporting security, and understanding website usage.

Some cookies may be placed by third-party services that support website functionality. You can adjust your browser settings to refuse or delete cookies; however, disabling certain cookies may affect website functionality.

We may use personal information to:

• Process and fulfill orders
• Provide products and services requested by you
• Communicate with you regarding your order
• Respond to inquiries and customer-service requests
• Process custom or bespoke design requests
• Arrange delivery and shipping
• Provide order tracking and updates
• Manage customer accounts
• Process returns, exchanges, and refunds
• Communicate through email, phone, WhatsApp, or other channels you have provided
• Send newsletters or promotional communications where permitted
• Improve our products, services, website, and customer experience
• Maintain website security
• Detect, prevent, and investigate fraud, abuse, unauthorized activity, or other security issues
• Comply with applicable legal and regulatory requirements
• Enforce our Terms & Conditions and protect our legal rights

Because Shakir Bridal Couture offers bridal, formal, ready-to-wear, unstitched, and bespoke/custom products, certain orders may require additional information.

For custom or bespoke orders, we may collect information such as measurements, design preferences, fabric preferences, color preferences, and other details required to manufacture or alter your requested garment. This information will be used primarily to communicate with you and fulfill your order.

We do not sell or rent your personal information to third parties. We may share necessary information with trusted third parties when reasonably required to operate our business and provide services to you. These parties may include:

• Shipping and courier providers
• Payment service providers, where applicable
• Website hosting and technical service providers
• Website security and maintenance providers
• Communication and customer-support service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where required by applicable law

We only intend to provide third parties with information reasonably necessary for them to perform their relevant services or fulfill a legal obligation.

Shakir Bridal Couture operates from Pakistan and serves customers internationally. If you purchase from or communicate with us from outside Pakistan, your information may be processed in Pakistan or in another country where our service providers operate.

By using our website and providing your information, you acknowledge that your information may therefore be transferred or processed across borders where necessary to provide our services.

Customers may choose to communicate with Shakir Bridal Couture through WhatsApp, telephone, email, or other communication channels provided on our website. Information shared through these channels may include your name, contact information, order details, measurements, design requirements, photographs, or other information you voluntarily provide.

Communications through third-party platforms such as WhatsApp are also subject to the privacy policies and terms of those platforms. We recommend that you avoid sending highly sensitive information unless it is necessary for your order or inquiry.

If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may use your email address to send information about new collections, product launches, promotions and offers, bridal and formalwear updates, company announcements, and other information relating to Shakir Bridal Couture.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication or by contacting us directly.

If you create an account on our website, we may collect and retain information necessary to create and maintain your account and provide account-related functionality.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

Our website provides an order-tracking facility that may require a tracking ID together with your billing email address or phone number. This information is used to verify the request and provide access to relevant order-status information. You should not share your tracking credentials with unauthorized persons.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, database, or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete and maintain records of transactions, provide customer support, fulfill legal, accounting, tax, or regulatory requirements, resolve disputes, enforce agreements, prevent fraud or misuse, and protect our legal rights.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Ask questions about how your information is processed

Some information may need to be retained where we have a legitimate business, legal, accounting, security, or regulatory reason to do so. To make a privacy-related request, please contact us using the details provided below.

Our website is intended for general audiences and is not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and take appropriate action.

Our website may contain links or integrations that direct you to third-party websites or services, including communication platforms, payment services, shipping services, or other external websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing the privacy policy of any third-party service before providing personal information through that service.

We may update or modify this Privacy Policy from time to time to reflect changes to our services, website functionality, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised effective date. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

If you have questions about this Privacy Policy, wish to make a privacy request, or need assistance regarding your personal information, you may contact us:

Shakir Bridal Couture
Email: info@shakirbridal.com
Phone: +92 321 5160352
International: +44 746 6546320
Location: Shop No. 3, Jacaranda Club, Sector E DHA Phase II, Islamabad, Pakistan
Website: shakirbridalcouture.com

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

By using the Shakir Bridal Couture website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.

Last Updated: September 8, 2026