Shipping & Handling
How we package, ship, and deliver your couture to your doorstep, wherever you are
We take great care in packaging and shipping every order, ensuring your garments arrive in pristine condition — whether you're across the city or across the world.
Order Processing Time
- Ready-to-Wear / In-Stock Items: Dispatched within 3–5 business days
- Made-to-Order / Custom Orders: 4–8 weeks of production time, depending on design complexity
- Bridal & Heavily Embellished Pieces: May require additional production time — we recommend ordering 2–3 months ahead of your event
Domestic Shipping (Pakistan)
Orders within Pakistan are delivered via trusted courier partners:
- Standard delivery: 2–4 business days after dispatch
- Major cities typically receive orders faster than remote areas
- Cash on delivery may be available depending on location
International Shipping
We proudly ship worldwide, bringing luxury Pakistani couture to your doorstep no matter where you are:
- International delivery: an additional 5–10 business days after dispatch
- Shipping charges and delivery times vary by destination country and are calculated at checkout
- Customers are responsible for any customs duties, import taxes, or fees levied by their country
Order Tracking
Once your order is dispatched, you will receive a confirmation email containing your tracking number and courier details. You can use this information to follow your shipment's journey in real-time. If you experience any issues, our support team is always available to help.
Packaging
Every garment is carefully folded or hung, wrapped in protective tissue, and placed in branded packaging designed to keep embellishments and delicate fabrics safe throughout transit.
Delays & Exceptions
Occasionally, factors beyond our control — such as customs processing, weather, or courier delays — may affect delivery timelines. We appreciate your patience and will keep you informed of any significant delays affecting your order.
Questions About Your Shipment?
Our team is happy to help you track your order or answer any shipping-related questions.
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